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Service & Support
  • Catalog
    • Catalog 2017V1

      Time: 2017.03.19
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  • Warranty

    This Warranty is further conditioned on the purchaser contacting Signcomplex during the warranty periodbetween normal business hours to review the issue and initiate the Returned Merchandise Authorization (RMA) process. This must be done prior to the return of any defective product. Only Signcomplex manufactured products may be returned through the Signcomplex RMA process. No defective products, Signcomplex or otherwise, will be returned to purchaser. The Signcomplex RMA form must be legible and completed in detail prior to approval for return. The Signcomplex Warranty is further conditioned and will only apply to Signcomplex products that are properly installed.

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  • FAQ

    Q: What will be porducts Signcomplex develop for the next year?
    A: Signcomplex has a unique advantage in LED control solutions. We are designing a new LED control system which theoretically will run unlimited LEDs simultaneously or asynchronously. The interface is with a touch LCD screen enabling users easily achieve light effects, e.g. color temperature change, dimming, color patterns shift, etc. We will also develop more landscape LEDs and interior LEDs like the downlight, utilizing multichip technology.

    Q: What is the main market for Signcomplex?
    A: We are selling more to EU and north America because these markets have a high quality standard for LED products. The rate is up to 80-90%. But other new markets are increasing their demand for new LED technology. We are also optimistic about the markets for other American and Asian regions.

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  • Certificates
    • UL certificate
    • TUV certificate
    • TUV-GS certificate
    • FC certificate(TCT testing facility)
    • RoHS certificate(BST testing facility)
    • CE certificate(BST testing facility)
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